Frequently asked questions
The questions our team answers most often, from pricing to data privacy.
Answers
Everything in one place
- How much does an interactive wall cost?
- The Kmoove interactive wall starts from €5,990 excluding VAT for the K-Station S, including a 3-year warranty that can be extended to 5 years. The final quote depends on your configuration: fixed or mobile, ultra short throw projector, the K-motion camera option, content packs and whether you add a subscription. We send a detailed quote within 48 hours.
- K-Station or K-Mobile: how do I choose?
- The K-Station is fixed. It is installed in a dedicated room, on a wall or on a frame, and works with your projector. The K-Mobile weighs 18 kg, has its projector built in and moves from room to room or from site to site, ready in 5 min. One room and daily use: choose the K-Station. Several locations: choose the K-Mobile.
- Does the interactive wall need Wi-Fi?
- No. The system is fully self-contained and no internet connection is required to play. A network is only useful occasionally, for software updates.
- Is a subscription required?
- No. Twenty games are built into the system and work for life with no subscription at all, which makes grant and funding applications much simpler. To go further, you choose freely between buying extra games outright and taking out a subscription. Maintenance plans remain optional.
- How does the system detect players?
- By default, a laser sensor detects impacts and touches on the projected surface. It records no image at all. The optional K-motion camera adds full body detection, so participants can play with their hands, arms or whole body, with no ball and no object.
- Is any personal or health data collected?
- No health data is collected. Results stay local to the wall and only a first name or nickname can be entered, which keeps deployment simple for care and education teams.
- Can we create our own games?
- Yes, with Editor mode. Nine templates let your team build activities on a computer, then sync them to the wall. Facilities also share content through Kmoove Community, and Kmoove Store offers ready-made packs from several publishers.
- Do you ship outside France?
- Yes. Kmoove designs and assembles its interactive walls in France and works with international partners and resellers. Email contact@kmoove.com with your country and project and we will confirm lead time, power requirements and support options.
By sector
See the Nursing homes & senior living pageNursing homes & senior living
- Does the interactive wall work for residents in a wheelchair or bedridden?
- Yes. The playing surface adjusts in height and target size, so residents can play seated, in a wheelchair, in bed or standing, all in the same session. Residents with limited mobility can join with a simple arm gesture.
- Which staff member can run sessions in a nursing home?
- Activity coordinators, occupational therapists, motor skills specialists, adapted physical activity instructors or care staff: getting started takes a few minutes. A session launches in ten seconds, with no IT skills required.
- Can it be used in secure or memory care units?
- Yes. Simple-instruction games, heart coherence exercises and calming content suit fragile profiles. Difficulty and speed are adjusted resident by resident.
- Can a facility fund an interactive wall through an activity budget or a grant?
- Facilities often draw on activity budgets, healthy ageing and fall prevention funding, or dedicated foundations. No mandatory subscription adds to the file.
- How much does an interactive wall cost for a nursing home?
- The Kmoove interactive wall starts from €5,990 excluding VAT for the K-Station S, including a 3-year warranty. The final price depends on the configuration chosen (fixed or mobile, projector, K-motion camera option, content packs): it is provided on request in a detailed quote.
- What is the difference with a tabletop projection system?
- A tabletop system projects an image onto a table or the floor, around which a few residents gather, mainly for gentle stimulation. The Kmoove interactive wall projects a 2 to 4 meter image onto a wall: residents stand up, throw, and move around, with up to five simultaneous players, sixteen in relay, and unlimited touch points. It covers cognitive activities as well as adapted physical activity, and Editor mode lets you build your own content.
- Does the interactive wall help with fall prevention?
- It is used in balance, coordination and weight-transfer workshops led by an adapted physical activity instructor, a physiotherapist or a motor skills specialist. It is not a medical device: it is an activity and adapted physical activity tool that makes these exercises more engaging and more regular.
- Do we need a projector?
- Yes for the K-Station, which works with your existing projector or can be ordered as a pack with an ultra short throw projector, recommended to avoid players casting shadows. The K-Mobile already has its projector built in: just place it and plug it in.
- How many residents can join a session?
- In practice, teams run groups of six to twelve residents: up to five active players on the surface, sixteen in relay, cheering or team roles. The wall stays visible to the whole group, unlike an individual screen.
By sector
See the Hospitals & rehabilitation pageHospitals & rehabilitation
- Can the system be used in bed or in a wheelchair?
- Yes. The playing surface projects at the desired height and targets resize accordingly. A bedridden or seated patient can play with an arm or hand movement.
- Which healthcare professionals can run sessions?
- Physiotherapists, occupational therapists, motor skills specialists, care staff or activity coordinators: getting started takes a few minutes. Protocols can be replayed identically from one session to the next.
- Does the interactive wall respect patient confidentiality?
- Yes. In its standard configuration, the laser sensor does not film: it detects positions and movement on the surface without recording any image. The optional K-motion camera, offered separately, only activates if you choose it and never records video.
- Is the interactive wall a medical device?
- No. Kmoove is not a medical device and makes no therapeutic claims. It is an activity and adapted physical activity tool, used under the responsibility of professionals (physiotherapists, occupational therapists, adapted physical activity instructors) as part of their own protocols.
- How are the balls and the unit disinfected?
- The foam balls and the unit's surfaces are cleaned with the wipes or disinfectant solutions already used in the facility, unplugged and without abrasive products. No sensor touches the patient: the laser and the projector stay at a distance from the wall.
- How much space does it take in a physiotherapy room?
- It needs a light-coloured wall two to four meters (roughly 7 to 13 feet) wide, a power outlet and about two meters of clearance in front of the wall so the patient can play standing, seated or in a wheelchair. The K-Station stays fixed to the wall or on a frame; the K-Mobile is put away after the session.
By sector
See the Disability services, autism & special education pageDisability services, autism & special education
- Is the interactive wall suitable for autistic people?
- Yes, with the right settings. Sound can be turned off, visual stimuli simplified, and speed and the number of targets reduced. Many teams use it to work on turn-taking and joint attention.
- Can a game be built around a goal from the individual support plan?
- Yes. Editor mode lets you build custom content: everyday images, pictograms, simple instructions, lateralization or spatial awareness exercises.
- How can progress be tracked?
- Scores, durations and successes show on screen and are easily reported in support reviews, with no personal data collected by the system.
- Is it suitable for non-verbal autistic children?
- Yes. No verbal instruction is required: the child understands the game by seeing the target react to their movement. Sound can be turned off, stimuli simplified, and everyday pictograms added through Editor mode, making it a support for joint attention and turn-taking.
- Can it be used in a sensory or Snoezelen room?
- Yes, by setting content to a calming mode: soft colors, slow pace, no score, no sound. The light projection on a light-coloured wall complements the sensory space, with a laser sensor that does not film.
- From what age can the interactive wall be used?
- From early childhood, around age three, with cause-and-effect games and large targets, up to adults supported in specialized residential and work settings. Target size, speed and projection height adjust to the profile.
- What funding options exist for disability service providers?
- Facilities may draw on their investment budget, one-off health authority grants, regional calls for projects, foundations and sponsors, or the funds of a managing association. No mandatory subscription adds to the file, which simplifies the application.
By sector
See the Public health & prevention pagePublic health & prevention
- How do we build our own prevention messages into the games?
- Editor mode lets you build quizzes, true-or-false games and image sorting from your own visuals and questions, in a matter of minutes. The content is saved and reused throughout the campaign.
- Does it work on an outdoor or traveling stand?
- The mobile version weighs 18 kg and sets up in five minutes on a light-coloured wall or backdrop, away from direct light. A power outlet is enough, and no Wi-Fi connection is needed.
- What audiences can an interactive prevention activity reach?
- Children, teenagers, adults, seniors and people with disabilities all play on the same system: target size and speed adjust to the audience present.
- What prevention topics are most commonly used?
- Nutrition, physical activity, sleep, dental hygiene, substance use, first aid and road safety: each topic becomes a short game followed by a facilitated discussion.
- How many people can a prevention workshop welcome?
- A workshop comfortably fits ten to twenty people: five active players in front of the wall and sixteen in relay, with others observing and rotating in. On an open stand, the flow can be continuous with short two to three minute games.
- Can we rent the interactive wall for a single day?
- Yes, short-term rental is available for a one-day event, a health fair or a themed week, with delivery and set-up on site. Email contact@kmoove.com with the date and location and we will quote the project.
By sector
See the Sport & health centers pageSport & health centers
- Can intensity be adapted for patients returning to activity?
- Yes. The same system covers very gentle seated work and a dynamic throwing game. Speed, range and duration adjust before or during the session.
- Are sessions repeatable from one time to the next?
- Yes. A protocol built once can be replayed identically, which makes longitudinal follow-up and session comparison easier.
- Can a participant's progress be tracked over time?
- Scores, reaction times, effort durations and successes appear on screen at the end of the game: the instructor reports them in their own adapted physical activity follow-up. Kmoove does not collect or store any health data; everything stays local to the wall, and only a first name may be entered.
- Which sport & health partners work with Kmoove?
- Kmoove is used by sport & health centers, local authorities, clubs and non-profit organizations, and the company is supported by public innovation backers. We can put you in touch with an equipped sport & health facility near you.
By sector
See the Schools & K-12 education pageSchools & K-12 education
- Does every student need a tablet or an account?
- No. There is no individual equipment, no student account and no personal data. Students play with their body on the projected surface, five at a time and sixteen in relay.
- Can teachers create their own exercises?
- Yes. More than thirty apps are customizable: quizzes, spelling, arithmetic, image matching. Content takes a few minutes to prepare and can be reused year after year.
- Does it work in an ordinary classroom?
- Yes. It needs a light-coloured wall two to four meters (roughly 7 to 13 feet) wide, a power outlet and a projector, ideally ultra short throw to avoid shadows. No network is needed.
- What is the cost for a school and what funding is available?
- The interactive wall starts from €5,990 excluding VAT for the K-Station S, including a 3-year warranty, with the final price provided on request. Schools often fund the equipment through the local authority's investment budget, a parent-teacher association, a grant, or a shared purchase between several schools.
- Is it compatible with an existing interactive projector?
- Yes. The K-Station connects to the projector already installed in the classroom, including an interactive whiteboard projector or an ultra short throw model, which reduces the budget. We check compatibility and projection distance with you before the quote.
- How much space does it take in an early years motor skills room?
- It needs a light-coloured wall two to four meters (roughly 7 to 13 feet) wide, a power outlet and clear space in front of the wall for children to run and throw. The K-Mobile is put away after the session; the K-Station stays fixed high up, out of children's reach.
By sector
See the Training & active learning pageTraining & active learning
- Can we use our own course materials?
- Yes. Your questions, visuals and case studies can be built into Editor mode and turned into game series that are reused session after session, without starting from scratch for each new group.
- How many learners can take part at once?
- Unlimited simultaneous touch points: a whole group plays in teams, with no tablet or individual device to hand out and recharge.
- Does the trainer need training on the tool?
- An hour is enough to learn how to run a session and build a first game. A session launches in ten seconds, even for a freelance trainer.
- How do we measure the effect on formative assessment?
- Scores and response times display live: the trainer immediately spots the concepts that need more work and adjusts the next sequence.
By sector
See the Community & youth centers pageCommunity & youth centers
- Can one system serve every audience at the facility?
- Yes, and it's the most common use: after-school programs midweek, senior workshops during the week, family evenings at the weekend. The games and settings change, the system stays the same.
- Does every session need a trained activity leader?
- No. Getting started takes just a few minutes, which lets freelance staff and volunteers run a session with no technical support.
- How much space does it take in a multi-purpose room?
- The unit is fixed to the wall or placed on its mobile stand. The room stays usable for its other purposes, with no floor structure and no building work.
- What funding exists for a community center?
- Facilities regularly draw on family welfare funding, urban policy grants, calls for youth projects or local authority funds. The system can be purchased with no mandatory subscription.
By sector
See the Local government & public facilities pageLocal government & public facilities
- Can the system be shared between several sites?
- Yes, this is the most common use in local government. The mobile version weighs eighteen kilos, sets up with no tools and can travel in a service vehicle.
- Is the interactive wall available through public procurement frameworks?
- Yes. Part of the range is listed on public procurement frameworks, which allows a purchase with no competitive tender. Contact us for the reference details.
- How do we order through a public procurement framework, step by step?
- First, email contact@kmoove.com to define the configuration and receive a reference quote. Second, we send you the corresponding framework references. Third, your procurement team places the order through its framework account using those references. Fourth, delivery and hands-on training are scheduled with your team. Ordering through the framework removes the need for a competitive tender.
- What is the delivery time for a local authority?
- Generally a few weeks after the order is confirmed, depending on the configuration and projector availability. The exact timeline is confirmed in the quote, and the installation date is set to match your team's schedule.
- Can we test the interactive wall before purchasing?
- Yes. We organize on-site demonstrations in a school, nursing home or community center of the authority, with your real audiences. A short-term rental for a week-long activity ahead of a decision is also possible.
By sector
See the Hotels & resorts pageHotels & resorts
- Can it run with no dedicated activity leader?
- Yes. Games launch in ten seconds and run one after another. Front desk staff can start a session with no technical training, just a light supervision of the space.
- How much space does a kids' club need?
- A light-coloured wall four meters wide and a small amount of clearance are enough. No floor structure is needed, which keeps the space open for circulation.
- Can the experience be branded to the property?
- The front panel of the unit and the game content can both be customized: logo, colors, questions about the region or the hotel's services.
- Is it suitable for a seminar activity?
- Yes. The mobile version moves into the main conference room for twenty-minute team-building sequences, with no outside provider and no need to leave the property.
By sector
See the Campgrounds & holiday villages pageCampgrounds & holiday villages
- How long does the daily set-up take?
- About five minutes, by one person. The mobile version weighs eighteen kilos, moves on its stand and is stored away in the activity room at night.
- Does it work outdoors?
- It works best away from direct light: an activity room, a marquee, a dining hall or a covered space. That's exactly what makes it a rainy-day solution.
- What audiences can be reached over a season?
- Children in the morning, families in the afternoon, teenagers in the evening: the game catalog changes the mood without changing the equipment.
- Do we need Wi-Fi at the campground?
- No. The system works offline, which avoids any dependency on the site's network, often saturated during peak season.
By sector
See the Leisure & entertainment venues pageLeisure & entertainment venues
- How much space does the interactive wall need?
- About five square meters of floor space for a playing surface four meters wide. No floor structure is needed, so you can add an attraction with no building work and no loss of usable space.
- How many players can join a game at once?
- Unlimited touch points: short games can host whole groups, which speeds up turnover on a booked slot.
- Does the game catalog grow over time?
- Yes. New games are added through updates, which refreshes the attraction for regular customers with no new installation.
- Is it suitable for birthday party packages?
- It's the most profitable use case: a thirty-minute slot fits into the package, run by a staff member, with no variable cost per child.
By sector
See the Team building & corporate events pageTeam building & corporate events
- How many participants can play at the same time?
- Up to five simultaneous players and sixteen in relay on the same surface, with unlimited simultaneous touch points. Larger groups rotate smoothly through teams.
- Can the games be customized to the company's brand?
- Yes. Visuals, internal questions, company values, product launches: Editor mode builds in your content, and the unit's front panel can be customized too.
By sector
See the Brands & experiential marketing pageBrands & experiential marketing
- Can we create a game fully branded to us?
- Yes. Visuals, questions, game mechanics and the unit's front panel can all be customized. The brand message is carried by the game itself, not by a sign next to it.
- What logistics are needed for a trade show or a roadshow?
- One 18 kg case, a power outlet and a light-coloured wall. Set-up takes five minutes and is handled by your own team, with no technician.
- Is it available for rental for a one-off event?
- Yes, both purchase and a no-commitment rental formula are available depending on the length of the operation. Pricing is set after reviewing the project.
- How do we measure the effect on stand traffic?
- The number of games played and time spent on the stand give a direct indicator, complemented by the leads generated after each game.
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